FREQUENTLY ASKED QUESTIONS
Is there a warranty on your work?
We provide a 2 year warranty on exterior projects and a 4 year warranty on interior projects. Our warranty is that we will come back and touch up defects such as premature peeling. This means you can be worry-free and rest assured that you continue to be satisfied with our worksmanship throughout the years. With that being said, there are a few exceptions to our warranty: Horizontal surfaces which experience foot traffic (Ex. decks), Vinyl which has been painted dark colours (We advise against this but somtimes homeowners accept the risks), Problematic areas such as rotting wood surfaces or siliconed surfaces (We will advise you of these surfaces beforehand)
What types of paint do you use?
For interior projects, our painters only use top of the line latex paints from Benjamin Moore, Sherwin Williams and Dulux.
Do you protect the furniture and floors?
We protect and move all furniture unless explicitly asked not to.
Our crewmembers will move all the furniture to the middle of the room and wrap everything with plastic. This protects your belongings from overspray or potential accidents.
We protect your floors with dropclothes and paper to ensure that there are no scratches or paint splatters.
If we are painting the ceilings, we will remove your lights or cover them with plastic. Potlights that can pop out will be lowered and covered with plastic.
How long has your company been in business?
Vincent Nguyen, the founder of Finesse Finish Painters has been painting since 2012. He started Finesse Finish Painters in 2016 and has been providing exceptional service for clients since.
Do you remove the plates on switches and vents?
We always remove the plates on your switches, diffuser grilles, washroom fan grilles and other covers. This ensures that the wall underneath is painted (incase you ever change plates) and that the brush marks are minimized.
Where are you based & what areas do you service?
Our homepainting company is based in Etobicoke, Toronto and service all of Toronto, the GTA and surrounding areas (Oakville, Mississauga, Brampton, Caledon, King City, Vaughan, Richmond Hill, Thornhill, Markham, Pickering, New Market, Aurora, Ajax, Whitby)
Do you clean up after yourselves?
Our homepainters always clean up after ourselves and never leave your house looking like a mess. That means we sweep at the end of each day and do a full clean at the end of the job.
How many coats of paint do you apply?
Our homepainting experts always quote for 2 coats of paint unless explicitly stated. For new construction or situations where we know for sure that 2 coats will not be enough, we will apply a full coat of primer first (and will mention it on the quote). Any additional coats will be subject to extra charges. Unfortunately, it is not always possible to predict how well a new colour will hide the existing colour underneath.
How soon can I get a quote?
After submitting a request or giving us a call, we can typically provide a quote within 1-2 days. WIth that being said, we can also provide same day quotes. Just let us know if you are in a rush or if the matter is urgent!